You can reach customer support via email or through our website's live chat feature. We strive to respond to all inquiries within 24 hours.

We strive to respond to all customer inquiries within 24 hours.

If you encounter any issues with your order, please contact our customer support team immediately for assistance.

Our customer support team is available during regular business hours. For specific hours, please check our website.

Orders are typically shipped within 2-3 business days and are usually received within 5-8 business days. Please note that we are not responsible for any courier delays.

Once your order has been shipped, we will email you a tracking number so you can monitor your order’s progress.

Currently, we only offer domestic shipping within the United States.

Shipping costs are calculated based on the weight of the items in your order.

We ship via UPS, FedEx, or USPS.

We offer a hassle-free 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days of your order date for a full refund.

Custom-made products are considered final sale and are not eligible for returns or exchanges.

Yes, there are certain restrictions that may apply. Please refer to our Refunds & Returns page for full details.

Yes, items may be returned or exchanged within 30 days of the order date, provided they meet our return criteria.

Once we receive your returned item, please allow 5-7 business days for us to process your return.

You can change or cancel your order within 24 hours of placing it. After this period, alterations may not be possible. Please contact our support team for assistance.

If you receive a damaged or defective item, please contact our customer support immediately to resolve the issue.

We accept all major credit cards, PayPal, and Cash App.

Yes, we use STRIPE for payment processing, which ensures that your information is secure. Our website employs SSL technology to encrypt your personal information.

A size chart is available on our website. Please refer to it to ensure the best fit.

Yes, we often have discounts and promotions. Sign up for our newsletter to stay informed.

Simply click on the "Add to Cart" button next to the desired product.

Yes, you can save items in your cart for later by selecting the "Save for Later" option.

If you forgot your password, you can use the “Forgot Password?” link on the login page to reset it.

Custom orders are final sale, and no returns, refunds, or exchanges are accepted once placed.

The typical turnaround time for custom orders is between 7 to 14 business days, depending on the complexity of the order.

Yes, a digital proof will be provided before production begins, and you have up to two reviews of the proof before any additional fees apply.

Full payment is required upfront for orders less than 50 items. For larger orders, a 50% deposit is required upon order submission, with the remaining balance due before delivery.

Yes, you are responsible for errors in submitted artwork once final proof approval has been given.

Scumbag Art Collective, LLC is not responsible for missed deadlines due to unforeseen issues, but we will inform you of any potential problems and work with you to find a solution.

Yes, you can supply your own goods for printing, but you will need to sign a damage waiver as there is a risk of damage or misprint.

Please notify us of any mistakes within 24 hours of delivery. We will address errors that are due to our mistake in production, but we will not be responsible for errors approved in the final proof.